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Thank you so much for your interest! We’d love to hear from you and help you book your dream vacation! Please complete the form below or email directly to: stay@alaskaadventureproperties.com

Frequently Asked Questions

Check in times are 4pm or later, previously arranged with someone from Alaska Adventure Properties. Please respect our staff and don’t check in before scheduled. You may call, text, or email 48 hours before your check-in to request an early arrival. We would love to accommodate an early check-in time if possible.

Check-out times are 11am or earlier, unless previously arranged with the staff of Alaska Adventure Properties. You may request a late checkout 72 hours before your departure.

We will accommodate you if the property’s calendar permits.

Every property is different. Some have a minimum stay of 1, 2, or 3 nights. The minimum stay can also change depending on the time of year and events in the area.

We book 24/7, 365 days a year on our website: https://alaskaadventureproperties.com/. We are also available to book on Airbnb and certain properties are available on VRBO.

We accept all major credit cards.

At the time of the booking, you will pay 50% of the reservation total and the other 50% will be due 30 days before arrival. If you are booking within 30 days of arrival, the full amount of the reservation is due at the time of the booking.

If you are planning on staying in the summer months or during the holidays, I recommend booking 6 to 9 months before your stay. For most other times of the year, I would recommend booking 3 months before your trip.

For our best advice on viewing the Northern Lights please see our Aurora page.

We recommend renting a 4-wheel drive or all-wheel drive vehicle during your stay, as our roads are unpredictable here.

You must be 21 years old to reserve a rental property. A copy of your driver’s license or personal identification will be required with the rental agreement. Booking a rental under false pretenses constitutes fraud, and no refund will be issued if a reservation has been made.

If you are booking direct, you’ll always receive our best price and the least amount of fees. The fees you see outside of the rental rate include; the cleaning fee (varies depending on the property you’re booking), an 8% borough bed tax, a refundable damage deposit that will be refunded up to 10 days after your stay, and a 3% credit card processing fee.

If you have booked directly through our website, you will receive an email from us 30-days before the balance due date. If the payment method does not need to be changed, we will automatically run your registered card for the remaining balance on the due date. If you booked through a 3rd party platform, that platform will send you reminder emails to make your final payment. Please ensure you follow their prompts to make your final payment as they may not automatically run your card.

You will receive the lock box codes or door codes 3 days before your arrival date. These will be sent to you through your email, SMS, or 3rd party platform message.

We offer full refunds for cancellations made within 48 hours of booking if the check-in date is at least 14 days away. There is a 50% refund for cancellations made within at least 21 days before the check-in date. No refunds for cancellations will be made within 21 days of check-in.

No. We maintain pet-free homes in all Alaska Adventure Properties.
We provide for guests all linens (bed/bath/kitchen).

We stock toilet paper, paper towels, garbage bags, sponges, dish soap, hand soap, kitchen cleaner spray, salt, pepper, a few keurig pods, shampoo, conditioner, and body wash. Please note, we set the home up with enough supplies for most stay lengths. If you are staying for an extended period of time, you will want to replenish your supplies as you need them.

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